Shipping, Returns & Refunds

Seller and contact

Saboo (Thailand) Co.,Ltd. | saboothailand@gmail.com | 02-159-9880. Address: 55/20, Bueng Kham Phroi, Lam Luk Ka, Pathum Thani 12150, Thailand. Effective 1 November 2026.

Shipping

Available destinations, delivery options and shipping charges are shown before payment. Shipping is charged separately unless a stated promotion applies. Delivery estimates depend on the destination and carrier; contact us if an order is delayed. Tracking details are supplied where available. Import duties or destination charges, if applicable, must be checked before ordering internationally.

Incorrect, damaged or defective goods

Contact us promptly with the order number and a description; photographs help us investigate. We will arrange an appropriate replacement, repair or refund under applicable law. A short reporting request does not remove statutory rights. We bear reasonable return costs for an incorrect or defective item supplied by us.

Change-of-mind requests

Contact us within 7 days of receipt for an unused, unopened item with its original seals and packaging. Return shipping for an agreed change-of-mind return is paid by the customer unless we agree otherwise. This voluntary condition does not restrict remedies for defects or statutory cancellation rights. Contact us before sending goods so we can confirm the return address.

Statutory cancellation and refunds

Where the Thai Direct Sales and Direct Marketing Act applies, the statutory right to notify cancellation in writing within 7 days of receipt, applicable exceptions and refund deadlines remain intact. An email can be sent to the contact above. In such cases refunds are made within 15 days after receiving the cancellation notice as required by law. Other accepted refunds are processed within 15 days of acceptance, normally by the original payment method; bank processing may take additional time. No condition on this page waives mandatory consumer rights.

Questions